How much time do you need to make my desired dress?
The preparation time for custom-made clothes is 7-10 days. The clothes on the website also include custom clothes that can be taken and mailed immediately. In the case of custom dressmaking, the processing time can be scheduled.
Is it possible to change my clothes back to another size or color?
If you are not satisfied with the size or color of the dress, you can send the dress back to us for a replacement. In this case the shipping cost will be charged to the customer.
Can I make a custom order?
Would like to buy/rent a unique outfit that is not yet in our store?
Custom order process:
During the personal meeting, we will clarify and discuss your ideas. Once we have determined the style that suits your style, then the right choice of material is essential, taking into account the elasticity, thickness, and fall of the material. As a result of this joint creative work, your dream can make alive.
Do you have a UNIQUE idea? We can help you achieve it! Feel free to contact with us your questions or ideas!
Is it possible to rent this cloth?
To rent clothing choose the Rental dress category in our webshop. Before buying, please contact us so that we can provide you the availability information for the selected time. After purchasing the dress, it will be shipped one day before your booked date.
Shipping, return, cancellation
Once your clothes are ready to ship we will send them to you by DHL courier service. Usually purchased clothes arrive within 2-5 days once we gave them to the carrier. We offer Express delivery with 1-2 shipping time.
In our store there is no possibility to return the purchased clothes, we are not buying back the clothes. If you have any problems with the purchased clothes, please contact us within 24 hours of the product arrival.
Cancellation of purchase
We can accept cancellations within 24 hours after the purchase, after that we will start making the dress for you after this time interval. If the purchase has to be canceled after 24 hours, 30% of the price of the dress will be deducted from the amount to be refunded. In this case, the shipping cost will be charged to the customer.
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Get in touch
Have questions? Get in touch with us at any time.